Delivery Policy

At EnduraXcel, we’re committed to delivering your order quickly, reliably, and affordably. Please review the details of our shipping policy below.

Order Processing

Orders are processed within 1–2 business days, excluding weekends and public holidays.
Orders placed after business hours are processed the next business day.

Shipping Destinations

Delivery Times

Price

United Arab Emirates (UAE)

1–3 business days

250 AED

GCC countries

3–7 business days

Based on destination and package weight

Other international destinations

7–14 business days

Delivery times and customs fees may vary by country

NOTE: We are not responsible for shipping carrier delays.

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over AED 250

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Return Policy

Return Window:
15 days from delivery for unused, unopened products purchased directly from Enduraxcel.com.

Non-Returnable:
• Opened/used items
• Purchases via third parties
• Clearance/final sale items

To Request a Return:
Email purchase@enduraxcel.com with your order number. Return shipping is your responsibility. Refunds processed within 5–10 business days after inspection.

Terms of Service

By using EnduraXcel.com, you agree to the terms below:

01.

Use of Website

You agree to use this site lawfully and not to misuse any part of it.

02.

Orders & Products

We may limit, cancel, or modify orders at our discretion. All sales are final, except for returns covered under our Return Policy.

03.

Intellectual Property

All content, including logos, text, images, and trademarks belongs to EnduraXcel and may not be used without permission

04.

Liability Disclaimer

We are not responsible for indirect or consequential damages resulting from the use of our site or products.

05.

Governing Law

These terms are governed by the laws of the United Arab Emirates.

06.

Contact Us

For questions, contact us at info@enduraxcel.com

Privacy Policy

At Enduraxcel.com, your privacy matters. We collect personal info (like name, email, address, and order details) to process orders, improve our service, and communicate with you.
We use secure systems and may share info with trusted partners like payment processors and couriers—but never sell your data.
We use cookies to enhance your experience. You can manage cookie settings in your browser.
Need help or want to access or delete your data? Contact us at info@enduraxcel.com.