Shipping policy

Delivery Policy

 

At EnduraXcel, we’re committed to delivering your order quickly, reliably, and affordably. Please review the details of our shipping policy below.

 Order Processing
• Orders are processed within 1–2 business days, excluding weekends and public holidays.
• Orders placed after business hours are processed the next business day.

 Shipping Destinations
We currently ship to:
• United Arab Emirates (UAE)
• Selected international destinations

 Estimated Delivery Times
• UAE: 1–3 business days
• GCC countries: 3–7 business days
• Other international destinations: 7–14 business days (subject to customs clearance)

 Shipping Charges (UAE)
• Free shipping on all UAE orders 250 AED and above
• A flat rate of 25 AED applies to UAE orders under 250 AED

 International Shipping
• Shipping rates are calculated at checkout based on destination and package weight
• Delivery times and customs fees may vary by country

 Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number to follow your delivery.


 Delivery Issues & Responsibility
• Please ensure all shipping details are accurate. We are not responsible for delays or failed deliveries due to incorrect information.
• We are not liable for delays caused by couriers, customs, or weather disruptions, but we will assist you in resolving issues.